1. Information We Collect
When you register and use W777Bet, we collect the following information:
- Account Information: Mobile number, username, and password (hashed)
- Transaction Data: Deposit and withdrawal records, payment method details
- Device Information: Device model, Android version, IP address
- Usage Data: Games played, session duration, feature interactions
- Communication Data: Support chat messages and email correspondence
2. How We Use Your Information
We use your data to:
- Process deposits, withdrawals, and rewards
- Maintain your account and VIP status
- Provide 24/7 customer support
- Prevent fraud and ensure platform security
- Personalize your gaming experience
- Send important platform updates and promotional offers (opt-out available)
3. Data Security
W777Bet employs industry-standard security measures to protect your data:
- SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using TLS 1.3
- Password Hashing: Passwords are stored as secure bcrypt hashes — never in plain text
- Access Controls: Internal data access is restricted on a need-to-know basis
- Regular Audits: Security audits conducted quarterly
4. Payment Data
W777Bet does not store complete Easypaisa or JazzCash account credentials. Payment processing is handled through secure, direct integrations with these providers. Transaction records are retained for compliance and dispute resolution purposes.
5. Data Sharing
We do not sell your personal data. We share data only:
- With payment processors (Easypaisa, JazzCash) to complete transactions
- When required by Pakistani law or regulatory authorities
- With service providers who assist platform operations, under strict confidentiality agreements
6. Cookies and Analytics
The W777Bet app and website use cookies and similar technologies to maintain your session, remember preferences, and analyse usage patterns. You can manage cookie preferences in your browser settings, though disabling essential cookies may affect platform functionality.
7. Data Retention
We retain your account data for the duration of your account's active status. If you close your account, we retain transaction records for 7 years as required by Pakistani financial regulations. All other data is deleted within 90 days of account closure.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of promotional communications
- Lodge a complaint with relevant Pakistani data protection authorities
To exercise these rights, contact us at support@w777betapp.com.pk.
9. Age Restriction
W777Bet is restricted to users aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has created an account, please contact our support team immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be notified via in-app notification. Continued use of W777Bet after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related queries, contact our Data Protection team at support@w777betapp.com.pk or via in-app chat.